How We Work
Our proven process ensures that we deliver consistent, high-quality results for every client, whether you're a home user or a large enterprise.
Discovery & Assessment
We begin by thoroughly understanding your current technology setup, challenges, and goals. This includes a comprehensive audit of your existing systems, security practices, and workflows. You bring us problems, we provide you solutions. Simple!
Strategic Planning
Based on our findings, we develop a customized technology strategy that addresses your specific needs and aligns with your goals and budget. We prioritize actions for maximum impact and lowest cost.
Implementation
Our experts develop a plan with minimal disruption to your daily operations. We handle everything from hardware installation to software configuration and data migration.
Training & Knowledge Transfer
We ensure you and your team understand how to use your new technology effectively. We deliver a runbook with documentation, workflows, and guides to use any newly implemented solutions for you.
Ongoing Support & Optimization
Our #1 goal is to provide solutions that are as simple and "bulletproof" as possible. To ensure this, we warranty all of our work, and provide support to rectify any issues that may arise after hand-off. Easy!
Our Core Principles
Security First
We prioritize the security of your data and systems in everything we do.
Efficiency Driven
We design solutions that streamline operations and boost productivity.
Client Partnership
We work as an extension of your team, not just as an external vendor.
Transparent Communication
We keep you informed at every step with clear, jargon-free explanations.
Continuous Improvement
We regularly review and optimize your technology to adapt to changing needs.
Frequently Asked Questions
So what exactly do you do?
In short: there is a large gap between the technical expertise of General IT contractors, and the expert-level specializations available to larger companies. We aim to bridge that gap and provide a level of expertise that is not otherwise available to non-corporate users and businesses.
What industries do you work with?
Any and all! Agriculture, Healthcare, Culinary, Technology Startups, Retail...you name it. Schedule a free conultation and let us know about your business needs. If you bring us problems, we will bring you solutions.
Can you work with our existing IT staff?
Absolutely! We can complement or augment your internal IT team, providing specialized expertise, additional resources during busy periods, or handling specific projects or technologies.
What size businesses do you work with?
We work with anyone! Generally, small and medium sized businesses who otherwise do not need a full-time engineer on staff will benefit most from our services, though our solutions will scale to meet any specific needs.
How can you help my company reduce our technology spend?
You bring us your pain-points in your technology budget, and we will do a comprehensive report to understand your current spend. We then provide you with a report of options and alternatives to reduce your costs, and detailed reasoning behind any recommended changes.
How do you handle data privacy?
We take data privacy extremely seriously. We comply with all relevant regulations (GDPR, HIPAA, etc.), use encryption everywhere, and have strict internal policies for handling client data.
Our Certifications
CompTIA Security+
Microsoft Certified
Cisco Certified
AWS Certified
ITIL Certified